Privacy policy

Last updated: October 16, 2025

1. Introduction

This Privacy Policy applies to erp.infurotech.com, operated by Infuro Tech Solutions LLP ("Infuro", "we", "us"). It explains how we collect, use, store, and protect personal information when you use our ERP platform and related services.

We comply with applicable Indian law, including the Information Technology Act, 2000, and principles of the Digital Personal Data Protection Act, 2023 (DPDP Act). By using our services, you agree to this policy.

2. Information we collect

• Personal information — name, email, phone, address, company, job title
• Account data — username, encrypted passwords, roles, preferences
• Billing data — invoices, GSTIN, billing address (payment details via secure processors)
• Usage data — logs, device info, IP address, analytics events
• Business data — inventory, transactions, and documents you enter in ERP (processed as data processor on your instructions)

3. How we use information

• Provide, maintain, and improve the ERP platform
• Process demos, support requests, and billing
• Send product updates and service communications (with opt-out)
• Ensure security, fraud prevention, and legal compliance
• Generate anonymized analytics to improve the product

4. Sharing and retention

We do not sell personal data. We share data with subprocessors (hosting, email, payment) under contracts, and when required by law. We retain data while your account is active and as needed for legal obligations.

5. Your rights

You may request access, correction, or deletion of personal data by contacting support@infurotech.com. We respond within applicable statutory timelines.

6. Security

We use encryption in transit, access controls, and monitoring appropriate to a business SaaS platform. No method of transmission over the internet is 100% secure.

7. Contact

Infuro Tech Solutions LLP, E-21 Kardhani Yojna, Jaipur, Rajasthan 302012, India. Email: support@infurotech.com